9 Content Marketing Strategy Questions You Need to Answer

By Joe Pulizzi published October 6, 2012

In the dining room of our house, there is a mission statement on the wall. I refer to it often. So do my two boys, now ages nine and 11.

The mission statement is our family purpose. It's what we strive to be today and into the future. I believe that mission statement has been crucial to our family's success and happiness.

According to Wikipedia, a mission statement is a company's reason for existence. It's why the organization does what it does. Southwest Airlines' mission statement has always been to democratize the travel experience. The mission statement for CVS is to be the easiest pharmacy retailer for customers to use. So, in simple terms, the mission statement must answer the question, " Why do we exist? "

The content marketing mission statement

In almost every one of my keynote presentations, I cover the content marketing mission statement. I feel it's critical to set the tone for the idea of content marketing, or any marketing for that matter. Marketing professionals from so many small and large businesses get so fixated on channels such as blogs, Facebook or Pinterest that they honestly have no clue of the underlying content strategy. So, the why must come before the what. This seems obvious, but most marketers have no mission statement or core strategy behind the content they develop.

Think of it this way: What if you were the leading trade magazine for your niche area? What if your goal was not to first sell products and services but to impact your readers with amazing information that would change their lives and behaviors?

Inc. magazine has its mission statement in the first line of its About Us page.

Let's dissect this a bit. Inc's mission statement includes:

1. The core audience target: entrepreneurs and business owners
2. What will be delivered to the audience: useful information, advice, insights, resources, and inspiration
3. The outcome for the audience: growing their businesses

Inc's mission statement is also incredibly simple and includes no words that could be misunderstood. Perfecto!

A content marketing mission statement example

P&G has been producing HomeMadeSimple.com for almost a decade now. Millions of consumers have signed up there to receive regular updates and tips to help them be more efficient in the home.

The mission statement for HomeMadeSimple.com is:

HomeMadeSimple's mission statement includes:

1. The core audience target: on-the-go moms (P&G doesn't explicitly say this on its site for obvious reasons, but this is its audience).
2. What will be delivered to the audience: recipes, inspiring ideas, and new approaches to organization.
3. The outcome for the audience: Improve your home life.

So, for P&G, if the story idea doesn't fit into these three tenets, it's a nonstarter.

Best practices for a content marketing mission statement

Remember, content marketing is not about "what you sell" it's about "what you stand for." The informational needs of your customers and prospects come first. Although there must be clear marketing objectives behind the mission statement, those should not be outlined here. The Inc. mission statement doesn't say anything about selling more advertising or paid events. The P&G mission statement doesn't say anything about selling more Swiffer pads. To work, your mission statement has to be all about the pain points of your readers and followers or it simply won't work.

Some other helpful tips:

1. Post it: Include the mission statement where it can be found easily by your audience.
2. Spread it: Make sure everyone involved in your content marketing process has the mission statement. Encourage them to print it out and pin it up on the wall.
3. The litmus test: Use the mission statement to decide what content you will and won't create. Often, a bad judgment in content creation can be fixed by running it by the mission statement.

For more inspiration, I find MissionStatements.com a very useful resource. Good luck!

Before you start creating content, you need to build your strategy.

You may be wondering what a content strategy is. If so, these posts are the place to start:

To be effective at content marketing, it is essential to have a documented content marketing strategy. Download our 16-page guide to learn what questions to ask and how to develop your strategy.

If you are looking to build your strategy, here are some primers to get you started:

Part of any content strategy is understanding your audience. Here are some posts to help you do just that:

Sometimes the best inspiration comes from seeing what other brands are doing:

Looking for more? Check out these additional posts on content strategy:

By joepulizzi published July 7, 2014

I've spent a lot of time recently with this Fast Company article on the future of Facebook (I highly recommend the read in its entirety). But there is one particularly critical part of this article that, if followed, could make all the difference for your content marketing plan.

After Facebook's IPO in 2012, the stock dipped by over 50 percent, down to less than 20 dollars per share. Since that point, Facebook's value has quadrupled. The major reason, according to the article, is a revision Facebook made to its management and performance structure. Continue Reading